Yesterday I had the opportunity to provide a personalized tour of the Palm Springs Old Las Palmas neighborhood (formerly called the Beverly Hills of Palm Springs) to two visitors from New York City.
These guys made their original Palm Springs resort reservation based on recommendation from a friend, but when they arrived at the resort they saw a swimming pool filled with fun-loving, albeit noisy children – something they were definitely not looking for in their special Palm Springs vacation.
After cancelling this reservation they made a number of frantic telephone calls to other resorts looking for more appropriate accommodations. They ended up choosing a resort based on how friendly and helpful a particular front desk staff person was on the telephone.
I know the resort they chose, and I’m sure their stay was enjoyable, but having spent time with these guys, I also know the resort does not particularly match their personalities and interests. I think choice of resort has a big impact on how much one enjoys a Palm Springs vacation, whether it’s for one night or one month.
With over 120 individualized resort properties in the City of Palm Springs, there’s a resort to match almost every interest and preference. If only these guys had known about, and utilized my vacation planning services. I could have saved them hassle and time, and suggested a resort that gave them, from the get go, a truly positive and memorable Palm Springs resort experience. I hope they will check in with me the next time they are headed to Palm Springs!
BTW, they really liked their walking tour of Old Las Palmas!
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